VERTEX PBX

Vertex Communication Solutions is an ICT company specialising in full convergence with a dedicated vision of supplying complete and wholly integrated network infrastructure systems and solutions to our customers.

Vertex Private Branch Exchange

CONSIDERING TAKING YOUR ENTERPRISE COMMUNICATION TO THE NEXT LEVEL ?

Mobile Apps

Chrome Extension

SMS Module

Queue Monitor

Reseller Module

WHAT IS VPBX?

VPBX is a flexible, reliable, and scalable next-generation communication systems and VoIP solution tailored for small, medium & enterprise sized businesses. Simply, VPBX is a solution that allows you to take your business’ communication to the next level by combining the most advanced of the latest technologies. The VPBX system allows you to communicate with your branch offices all around the world with the support of a centralised platform.

Offering a multi-tenant PBX solution for Internet telephony service provider and single tenant IP PBX for Enterprises, customized around your needs by offering unprecedented user interface, user experience and connectivity from office, through mobile and browser interface. With VPBX you are not only getting one of the best PBX solutions around but, you are also investing in a system that improves productivity, facilitates business communication and gives faster ROI, all backed by unmatched support from our world-class professional team.

In short VPBX is the ultimate virtual call centre tailored for the modern business.

HIGHLIGHTS

Improves productivity, facilitates business communication and gives faster ROI.

Single-Tenant & Multi-Tenant Multi Lingual
Payment Gateway Integration Video Call
Prepaid & Postpaid Billing Audio Conference
Multi Currency FAX to Email /Email to FAX
BLF & Presence Real Time Analytics & Reports
Multilevel Least Cost Routing
100% Voice Third Party Software Integration
Automatic Call Distribution

Platform Features

Dashboard
  Call
  System
  Platform
Role Management
User Management
Vendor Management
DID Management
Gateway / Trunk Management
Tenant-wise Phone Book
Tenant-wise Speed Dialing Configuration
Tenant-wise Blacklist & Whitelist
Tenant-wise Recording Feature
Tenant-wise Music on Hold (MOH) Configuration

Easy to Configure Routing Rules
Time Conditions Based Inbound Call Routing
Playback Extensions
Fax
Ring Groups
Paging
Direct Inward System Access (DISA)
Voicemail
CDR
Holiday / Week Off Mode
User-wise Time Zone
Video Calling Support (H264, VP8)
Multi User Login
Missed Call Notification

Platform Features

Dashboard
  Call
  System
  Platform
Role Management
User Management
Vendor Management
DID Management
Gateway / Trunk Management
Tenant-wise Phone Book
Tenant-wise Speed Dialing Configuration
Tenant-wise Blacklist & Whitelist
Tenant-wise Recording Feature
Tenant-wise Music on Hold (MOH) Configuration
Easy to Configure Routing Rules
Time Conditions Based Inbound Call Routing
Playback Extensions
Fax
Ring Groups
Paging
Direct Inward System Access (DISA)
Voicemail
CDR
Holiday / Week Off Mode
User-wise Time Zone
Video Calling Support (H264, VP8)
Multi User Login
Missed Call Notification

ADD Ons

✔ Reseller Module

✔ Queue Monitor

✔ SMS

PRODUCT INTEGRATION

OUR STRENGTH

Call Features

Phonebook
Blacklist
Whitelist
Recording
Speed-dial
Voicemail
Caller-ID
Caller-ID Blocking
Do Not Disturb (DND)
Intercom Dialing
Call Forwarding Rules:
  Unconditional / Universal
  Busy Forward
  No-Answer Forward
  Selective Forward
  Absent / Unavailable Forward
  Time Based Forward
  Shift Based Forward
Click to Call
Call Screening
Blind and Attended Transfer
Call Park & Pickup
Group Pickup
Extension Pickup
Call Return
Redial
Barge-in
Whisper
Spy
Selective Acceptance
Selective Rejection
Anonymous Rejection
Find Me / Follow Me

Call Features

Phonebook
Blacklist
Whitelist
Recording
Speed-dial
Voicemail
Caller-ID
Caller-ID Blocking
Do Not Disturb (DND)
Intercom Dialing
Call Forwarding Rules:
  Unconditional / Universal
  Busy Forward
  No-Answer Forward
  Selective Forward
  Absent / Unavailable Forward
  Time Based Forward
  Shift Based Forward
Click to Call
Call Screening
Blind and Attended Transfer
Call Park & Pickup
Group Pickup
Extension Pickup
Call Return
Redial
Barge-in
Whisper
Spy
Selective Acceptance
Selective Rejection
Anonymous Rejection
Find Me / Follow Me

Call Features

Phonebook
Blacklist
Whitelist
Recording
Speed-dial
Voicemail
Caller-ID
Caller-ID Blocking
Do Not Disturb (DND)
Intercom Dialing
Call Forwarding Rules:

  Unconditional / Universal
  Busy Forward
  No-Answer Forward
  Selective Forward
  Absent / Unavailable Forward
  Time Based Forward
  Shift Based Forward
Click to Call
Call Screening
Blind and Attended Transfer
Call Park & Pickup
Group Pickup
Extension Pickup
Call Return
Redial
Barge-in
Whisper
Spy
Selective Acceptance
Selective Rejection
Anonymous Rejection
Find Me / Follow Me

Network Architecture